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Operational Risk


Opportunity and risk come in pairs

Operational Risk

Operational risk is "the risk of a change in value caused by the fact that actual losses, incurred for inadequate or failed internal processes, people and systems, or from external events (including legal risk), differ from the expected losses". This definition, adopted by the European Solvency II Directive for insurers, is a variation from that adopted in the Basel II regulations for banks.

In October 2014, the Basel Committee on Banking Supervision proposed a revision to its operational risk capital framework that sets out a new standardized approach to replace the basic indicator approach and the standardized approach for calculating operational risk capital. The Basel II Committee defines operational risk as:

The risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. This definition includes legal risk, but excludes strategic and reputational risk.

The Basel Committee recognizes that operational risk is a term that has a variety of meanings and therefore, for internal purposes, banks are permitted to adopt their own definitions of operational risk, provided that the minimum elements in the Committee's definition are included.

The following lists the seven official Basel II event types with some examples for each category:
Internal Fraud - misappropriation of assets, tax evasion, intentional mismarking of positions, bribery
External Fraud - theft of information, hacking damage, third-party theft and forgery
Employment Practices and Workplace Safety - discrimination, workers compensation, employee health and safety
Clients, Products, and Business Practice - market manipulation, antitrust, improper trade, product defects, fiduciary breaches, account churning
Damage to Physical Assets - natural disasters, terrorism, vandalism
Business Disruption and Systems Failures - utility disruptions, software failures, hardware failures
Execution, Delivery, and Process Management - data entry errors, accounting errors, failed mandatory reporting, negligent loss of client assets

Contrary to other risks (e.g. credit risk, market risk, insurance risk) operational risks are usually not willingly incurred nor are they revenue driven. Moreover, they are not diversifiable and cannot be laid off. This means that as long as people, systems, and processes remain imperfect, operational risk cannot be fully eliminated.

Operational risk is, nonetheless, manageable as to keep losses within some level of risk tolerance (i.e. the amount of risk one is prepared to accept in pursuit of his objectives), determined by balancing the costs of improvement against the expected benefits.

Risk Governance

A risk management strategy provides a structured and coherent approach to identifying, assessing and managing risk or uncertainties followed up by minimizing, monitoring and controlling the impact of risk realities or enhancing the opportunity potential by applying coordinated and economical resources.

Wider trends such as globalization, the expansion of the internet and the rise of social media, as well as the increasing demands for greater corporate accountability worldwide, reinforce the need for proper operational risk management.

Until Basel II reforms to banking supervision, operational risk was a residual category reserved for risks and uncertainties which were difficult to quantify and manage in traditional ways - the "other risks" basket.

Challenges:
It is relatively straightforward for an organization to set and observe specific, measurable levels of market risk and credit risk because models exist which attempt to predict the potential impact of market movements, or changes in the cost of credit. These models are only as good as the underlying assumptions, and a large part of the recent financial crisis arose because the valuations generated by these models for particular types of investments were based on incorrect assumptions.

Our experts partner with clients on operational risk, providing perspective not only on immediate value and impact, but on long-term implications. We work closely with management and other advisers to leverage and complement their knowledge and ensure maximum impact, and actively support implementation and skill building.

Featured Experts - Operational Risk

Senior multi-disciplinary corporate and finance professionals with diverse geographic, sector and transaction focuses
Kieran Bourke
Kieran is a Financial Risk Management expert with 25+ years of broad global Financial Services experience across Market, Traded Credit, Operational, Regulatory, and Enterprise Risk Management protocols across 4 continents. He was a Managing Director at Standard Chartered Bank at London & Singapore, where he established the commodities market risk function from scratch.

Kieran
Bourke

Advisor Risk Management
Singapore


Ajay Mavinkurve
Ajay is a seasoned senior-level corporate finance executive with 30+ years of diversified experience in Global Corporate Finance, IPOs, Corporate and Tax structuring, Deal structuring, Commercial Negotiation, Valuations, Venture and Private Equity syndication, M&A, Growth Strategy, Distressed Asset Management, Working Capital and Buy-outs for Small & Mid-sized Enterprises (SMEs).

Ajay
Mavinkurve

Managing Partner Corporate Advisory
London


Dipak Khot
Dipak is an accomplished client-focused banker with nearly 3 decades of experience in Treasury/ Market risk management. He has an exceptional understanding of global financial markets, banking, FX/ IR hedging/ structuring, liquidity management and an ability to leverage the knowledge of current economic, financial, accounting, regulatory and industry climate to develop effective hedging strategies.

Dipak
Khot

Advisor Risk Management
London


Nav Kaplish
Nav is a seasoned business and technology executive with 18+ years of global corporate and entrepreneurial experience in building and managing digital teams and in leadership roles spanning Governance, Risk & Compliance, Audits and conceptualisation and delivery of Blockchain products.

Nav
Kaplish

Partner Digital, Blockchain & Risk
London


Priya Shah
Priya is a senior finance executive with 17+ years of global experience in top tier banks and private equity firm advising C-suite and Board members towards multi-million dollar projects across sectors, corporate strategy, corporate turnaround, M&A, investment appraisals, deal structuring, corporate finance, valuations, risk management, iquidity management and stress testing.

Priya
Shah

Partner Private Equity
London


Chennakeshav (Keshav) Adya
Chennakeshav (Keshav) is a seasoned business, marketing and technology executive with 20+ years of global corporate and entrepreneurial experience in building global companies from a concept and in leadership roles spanning M&A execution, deal origination, marketing, brand-building, market research and technology delivery.

Chennakeshav
(Keshav) Adya

Managing Partner Corporate Finance, M&A, Growth
Dubai & London


Preethi Hari
Preethi is a versatile senior-level corporate professional with 18+ years of experience in Risk Management, IT Governance, IT Security, Business Continuity, Audits, Compliance and Regulatory. She specialises in COBIT/ COSO framework, ITSM (ITIL), 6-Sigma, SOX etc in Banking, Insurance, Oil & Gas, Shipping, Mining, Logistics, Telecom and Commercial Real Estate.

Preethi
Hari

Partner Risk Management
London


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